Managed Services
Managed IT and Application Services That Keep Everything Running
We look after your ERP, applications, servers and cloud so your team can focus on the business, with monitoring, backups, security and support covered.
- Proactive monitoring and maintenance
- Agreed response times and monthly reports
- One team for apps, servers and cloud
Why it matters
Predictable IT, Without Hiring a Full Team
Hiring and keeping in-house specialists is expensive. Managed services give you a whole team for a fixed monthly cost.
Always watched
Monitoring spots problems before users do.
Secure and backed up
Patching, backups and restore tests on schedule.
Fixed monthly cost
Clear plans with no surprise invoices.
What we can manage for you
- ERP hosting, updates and performance
- Cloud servers on AWS, Azure or VPS
- Websites and web applications
- Backups and disaster recovery
- User support and access management
What we deliver
Managed Services We Provide
Pick the services you need, in one simple plan.
Managed ERP
Hosting, updates, monitoring and functional support.
Cloud management
Server setup, scaling, cost control and security.
Security & backups
Patching, firewalls, backups and restore drills.
Help desk
Support for users by email, phone and WhatsApp.
Application maintenance
Bug fixes and updates for your custom apps.
Reporting
Monthly uptime, ticket and recommendation reports.
How We Start Managing Your Systems
A smooth handover with nothing left to chance.
Step 1 of 5
Assess
Review systems, risks and current support.
Step 2 of 5
Onboard
Access, documentation and monitoring set up.
Step 3 of 5
Stabilise
Fix urgent issues and close security gaps.
Step 4 of 5
Operate
Daily monitoring, maintenance and support.
Step 5 of 5
Improve
Quarterly reviews and roadmap.
Delivery standards
What You Can Expect
uptime target
critical response
fixed monthly plan
monitoring
Technology
Technology We Use for Managed Services
Proven, well-supported tools chosen for each project, not out of habit.
- AWS
- Azure
- DigitalOcean
- Managed cloud
- Ubuntu
- Nginx
- Docker
- PostgreSQL
- Cloudflare
- Uptime monitoring
- Automated backups
Want to check whether this fits your stack?
Send us your current setup and we’ll give an honest view.
Why iPlexSoft
Why Businesses Choose iPlexSoft
Business-first
We start with the outcome you need, then pick the technology.
Transparent delivery
Weekly demos, shared boards and no surprises on cost.
You own everything
Source code, documentation and accounts handed over.
Long-term support
Maintenance and improvement plans after launch.
Explore more
Related Solutions
Services that often work alongside this one.
Custom Software Development
Business systems and portals built to fit.
Web Development
Fast websites, stores and web apps.
Mobile Development
iOS and Android apps for teams and customers.
ERP Implementation
Plan, configure and launch the ERP around your processes.
ERP Integration
Connect stores, payments, couriers and apps.
ERP Support
Help desk, fixes and monthly improvement plans.
FAQ
Questions Before You Start?
Straight answers to what businesses ask us most. If your question isn't here, we're happy to talk it through.
Monitoring, maintenance, backups, security updates and a set number of support hours, customised to your systems.
We can be your full IT team or work alongside existing staff on specific systems.
Yes. We onboard existing servers and cloud accounts after a short assessment.
Critical issues get a response within two business hours, or faster with an extended plan.
Contact
Want Your Systems Looked After Properly?
Tell us what you run today and we'll propose a simple monthly plan.
- We review your requestA consultant reads it and prepares questions.
- Free discovery call30 minutes to understand your goals and systems.
- Clear proposalScope, timeline and budget in writing.